QUESTIONS NOT ANSWERED BELOW?  EMAIL ukservice@roosterteeth.com

When will my order ship out?

Most orders of in-stock merchandise ship out the business day following order placement.  We do not ship on weekends or on UK holidays.

How quickly are orders delivered after shipment?

Once your order leaves our warehouse, the Shipping Method you select determines how quickly the order will arrive to your doorstep.

UK SHIPPING METHODS:
  • 1st Class Post (Royal Mail) - 3-7 business days for delivery
  • Next working day courier - Delivered 2 days after order 
Remember that our warehouse requires one business day for order processing.  Thus, expect a next day courier shipment to arrive 2 business days after the order is placed. 

INTERNATIONAL SHIPPING METHODS:
  • International Standard via Royal Post

How much do the different shipping methods cost?

These vary based on the weight of the items in your order. Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.

Can I place an order and pick it up at your warehouse?

Sorry, no. All orders must be shipped.

Can I change or cancel my order after it is placed?

We process orders very quickly in order to ensure the fastest delivery possible. Because of this, we usually cannot change or cancel your order once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake, please email ukservice@roosterteeth.com.

My order has already shipped. Can I have the delivery address changed?

We cannot change the shipping address for orders that have already gone out.